You need to build on the promise you offer to consumers by providing high-quality products and services. At the same time, you need to position yourself as distinctive. Our solutions are easy to use and help deliver just the right experience to every user, while keeping your brand’s value intact.
When you use Gofindo, you’ll have tools at the ready to help surpass your customers’ expectations. You can surprise them pleasantly by targeting them directly, because you’ll know what they want. Take retail customer experience to the next level, by engaging with consumers thoughtfully and in unexpected ways. It pays off in loyalty.
Gofindo helps you implement Net Promoter Score (NPS), an effective and easy way to capture and measure customers’ feedback. Ditch the paper surveys and response cards. Instead, provide customers a seamless in-app experience and ensure that you hear exactly what your customers are thinking. Our feedback management tools make the entire process simple.
More than 97% of consumers look for businesses online and one-third of them read local reviews on mobile apps. Be sure they find you. Design your own mobile app, which gets you closer to your customers. Use Gofindo tools to gain critical insights into their behaviors while escalating your business to new levels of customers engagement and success.
Gofindo feedback management tools give you the means to collect feedback directly from customers, with no middleman. You can get customer comments on your service and listen to exactly what your customers have to say. Use the feedback to hone your marketing strategies and strengthen your brand.
We’ll give you tools that help you gauge customer satisfaction, needs and preferences, so you can make better decisions, preferences. With the information you gather, you can enhance their experience at every level, whether improving employee training, boosting customer service, adding new products or even providing special offers.
The great majority of consumers – 85% – trust online reviews as much as they trust personal recommendations. Use Gofindo’s simple tools to create and maintain a best-in-class reputation that will help you build a community of people who will post the good word about your business. Go for five stars!
You’re neglecting a chance to grow your business if you don’t take advantage of opportunities to hear and understand your consumers’ voices. Tune in to what’s working and what’s not. Find out how customers feel about every part of your business, from customer service to shipping. We can help. We can develop an agile feedback loop so you understand consumers’ needs and wants. We can also help you implement NPS score feedback, for quantifiable data with each customer interaction.
Don’t wait to tap into what your customers say. Try Gofindo Today
Did you know that Millennials make up 24% of the population, according to Nielsen? When you also factor in the Gen-Z population you get a total of 150 million individuals who are shopping.
Did you know that when it comes to retail, around 40% of a company’s revenue is coming from repeat customers? This dramatic statistic showcases the importance of rewarding your customers so that they become repeat customers.